Get all the help you need to grow your retail business. Join a thriving community of small business owners and access exclusive services, benefits and resources all under one simple and affordable membership - saving you time, money and making running a business easier.
Leading Edge Member FAQs
Get answers to common questions about our membership packages, member benefits and services
How much is the category membership?
Each Membership has a different cost structure. Our team would be happy to walk you through the options. You can fill out the form here to register your interest and we’ll give you a call within the next two (2) business days.
What suppliers do members have access to?
Each Membership has a different supplier base, reflecting the product needs of your category group. We have many suppliers on offer via our central billing, so it’s best for one of our membership team members to talk you through the suppliers most suited to your business needs. Please register your interest here and we’ll give you a call within the next two (2) business days.
Do you offer extended payment terms?
We offer eXtend, powered by Procuret, which allows Members the option to break down large invoices into manageable monthly instalments. This is available to centrally billed members only and is subject to credit approval.
Where are you based?
Our retail support business is based in Chatswood, Sydney.
Do you have member meetings and conferences?
We have our annual Members’ Conference and Expo and other opportunities to connect with fellow members and the support team throughout the year.
How does central billing work?
If you join Leading Edge as a member, you will get access to multiple suppliers. You will place orders directly with those suppliers and they will invoice Leading Edge. We will handle payment to each supplier on your behalf. We then consolidate all your invoices each month and send you one billing invoice, saving you from needless paperwork and buying you more time to pay.
If I join one group, do I have access to all groups’ supplier lists?
You will have access to the suppliers within the Category Membership you signed up for. In some cases, we have members across multiple memberships, giving them more extensive supplier options.
Are you only accepting applications from businesses in certain categories?
Our expertise and experience lie in retail and because of that, we think small retailers will get the most out of our Membership. Though most of our Members belong to our seven (7) categories: Computers, Electronics, Smart Tech Repair, Appliances, Books, Jewellery and Entertainment, we welcome other retailers in the gift, home, fashion, health, and fitness industries.
What’s next after signing up?
Once you’ve sent your details and payment, you will receive a confirmation email for your free 2-month trial. Our Membership team will then reach out to you to discuss the onboarding process.
Will I have access to ALL benefits during the two-month trial?
Yes, you will be able to take advantage of all the exclusive member benefits, services, and solutions on your trial.
How do I get billed for monthly Membership?
You will be charged a monthly membership on the card you submitted once your trial ends. If you want to arrange other payment terms, please contact the Membership team at CustomerService@LeadingEdgeGroup.com.au
Do I need to pay for the marketing services if I’m already a Leading Edge member?
You will automatically access the Essentials or Category marketing services depending on your membership plan. Additional fees apply depending on the requirements if you want custom digital or in-store design collateral created
How do I use the creative assets?
Just download the files and use them right away. You will access a whole range of marketing content for print and digital use. We make sure that the social media tiles, website banners, print ads and in-store posters are the correct sizes, so you don’t have to worry about a single thing.
Are the included templates editable?
The files you will receive are saved as .pdf or .jpg formats and are all beautifully designed based on best practices to ensure maximum reach and results. If you need to edit them, please ensure you read and follow the style guide if provided. However, Leading Edge and campaign logos such as Local Like Us may not be altered.
What can I expect from the custom design and strategic marketing plans?
Custom designs and plans start with you filling out a marketing brief where you need to identify your objectives, target audience, challenges, brand guidelines and other critical information about your brand. We will then schedule a meeting to discuss requirements and timelines to ensure we capture your brief correctly and deliver what you need.